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Validate tagsPaid pilot proposal
Buy the smallest safe proof of post-purchase automation.
The BuyerCare pilot is a 60-day commercial test: pick the first workflow, keep risky decisions human-reviewed, measure the day-30 proof report, then expand only if the economics justify a recurring subscription.
Start$10k
Scale$16k
ProofDay 30
ModeDraft
Best fit3k+
Monthly tickets, a clear CX owner, and one high-volume post-purchase workflow to prove.
Included1-2
Priority workflows, ticket-tag validation, draft response logic, and a day-30 proof report.
Held backRisk
Refund approvals, chargebacks, legal language, VIP handling, and unclear identity stay reviewed.
If proof is weakExtend
First-three paid pilots can continue without another pilot fee until proof is clear or the buyer declines.
Checkout
Start after the first workflow is clear.
Use the Growth pilot for one controlled workflow or the Scale pilot when volume, integrations, and stakeholder count require a broader proof window. Checkout starts payment; kickoff captures implementation context before any scoped access is requested.
What is included
A pilot focused on measurable workflow proof.
- Ticket-tag validationReview anonymized tags, public policies, and support volume before connecting production systems.
- Draft workflow buildCreate draft responses, routing rules, human-review lanes, and escalation notes for the approved workflow.
- Day-30 proof reportShow drafted, resolved, held, escalated, hours saved, and modeled monthly value before expansion.
What is excluded
High-risk actions remain out of scope.
- No autonomous refundsBuyerCare collects evidence and drafts next steps, but money decisions stay human-owned.
- No broad admin accessProduction connections stay scoped to the approved workflow and can be removed after the pilot.
- No hidden rolloutAuto-send lanes expand only after buyer approval and proof that the workflow is safe.
Commercial path
How the 60 days should turn into recurring revenue.
StageTimingOwnerDecision
Scope and checkoutDay 0Buyer ownerPick Growth or Scale and complete kickoff.
Draft-first workflowDays 1-30CX leadApprove safe reply logic and human-review lanes.
Proof reportDay 30BuyerCareShow savings, risks, exceptions, and expansion case.
Subscription decisionDays 31-60Executive sponsorConvert only if the recurring value clears the plan fee.
Buyer readiness
The proposal is ready when these inputs are ready.
Teams can still validate earlier with anonymized data, but checkout works best once one workflow has a clear owner and enough ticket volume to matter.
- OwnerCX, ops, or founder sponsor who can approve guardrails
- Volumemonthly orders, tickets, AOV, and first workflow priority
- Policiespublic return, exchange, warranty, shipping, and refund rules
After checkout
Kickoff captures the implementation handoff.
Payment does not imply production access. The kickoff form collects scope, systems, policy URLs, owner names, and target workflow before BuyerCare requests any scoped permissions.
- Complete the selected Stripe checkout.
- Submit kickoff with the checkout email and buyer owner.
- Validate the first workflow and human-review exceptions.
- Connect only the systems required for the approved pilot scope.
Proposal questions
Need invoice, scope, or procurement detail first?
Share the specific commercial or implementation question blocking checkout. BuyerCare routes proposal questions into the pilot queue so the next reply can focus on the path to payment.