Days 1-10
Validate the ticket mix.
Review anonymized tags, public policies, order-status patterns, return/exchange language, and the first automation boundaries.
60-day paid pilot
Prove support automation before changing the whole operation.
BuyerCare AI starts with draft-only workflow validation, reaches a day-30 proof checkpoint, then moves into controlled auto-send only after ticket mix, policies, and escalation rules are clear.
Drafted or resolved1,684
Hours saved174
Human review18%
Modeled value$11.2k
Refunds, chargebacks, damaged goods, and unclear policy cases remain routed for human review.
Days 11-30
Draft the safest workflows.
Configure draft-only responses for WISMO, return intake, exchange routing, policy answers, and high-risk escalation, then issue the first proof report.
Days 31-60
Expand only what proved safe.
Move approved low-risk workflows toward controlled auto-send, keep exceptions human-reviewed, and report the expansion case before subscription conversion.
Commercial shape
Built for a practical path to recurring revenue.
The pilot is designed to turn a support-savings audit into a paid workflow review, then into a Growth or Scale subscription once the day-30 proof report shows enough ticket volume and savings.
- $5k-$8ktypical monthly pilot range, depending on volume, workflow count, and integrations
- Draft-firstrecommended start mode for policy calibration and operator trust
- 60 dayspaid pilot window with a day-30 proof checkpoint before expansion
What we need
The cleanest pilot starts with narrow access.
- 30 days of anonymized ticket tags or a helpdesk export summary
- Current return, exchange, refund, warranty, and shipping policies
- Helpdesk and ecommerce stack: Gorgias, Zendesk, Shopify, Loop, Recharge, Klaviyo, or similar
- One CX owner to approve guardrails and review the first proof report
Pilot fit
Request a workflow review.
Share the rough support volume, stack, and biggest post-purchase bottleneck. BuyerCare will route the request into the pilot queue.