Days 1-10
Validate the ticket mix.
Review anonymized tags, public policies, order-status patterns, return/exchange language, and the first automation boundaries.
60-day paid pilot
Prove support automation before changing the whole operation.
BuyerCare AI starts with draft-only workflow validation, reaches a day-30 proof checkpoint, then moves into controlled auto-send only after ticket mix, policies, and escalation rules are clear.
Drafted or resolved1,684
Hours saved174
Human review18%
Modeled value$11.2k
Refunds, chargebacks, damaged goods, and unclear policy cases remain routed for human review.
Days 11-30
Draft the safest workflows.
Configure draft-only responses for WISMO, return intake, exchange routing, policy answers, and high-risk escalation, then issue the first proof report.
Days 31-60
Expand only what proved safe.
Move approved low-risk workflows toward controlled auto-send, keep exceptions human-reviewed, and report the expansion case before subscription conversion.
Commercial shape
Built for a practical path to recurring revenue.
The pilot is designed to turn a support-savings audit into a paid workflow review, then into a Growth or Scale subscription once the day-30 proof report shows enough ticket volume and savings.
- $10k+paid pilot checkout with extension guarantee available for the first three pilots
- Draft-firstrecommended start mode for policy calibration and operator trust
- 60 dayspaid pilot window with a day-30 proof checkpoint before expansion
Start path
Ready when the workflow is a fit.
Brands that already know the workflow scope can start the paid pilot directly. After checkout, the kickoff form captures the implementation context BuyerCare needs before any scoped access is requested.
What we need
The cleanest pilot starts with narrow access.
- 30 days of anonymized ticket tags or a helpdesk export summary
- Current return, exchange, refund, warranty, and shipping policies
- Helpdesk and ecommerce stack: Gorgias, Zendesk, Shopify, Loop, Recharge, Klaviyo, or similar
- One CX owner to approve guardrails and review the first proof report
Pilot fit
Request a workflow review.
Share the rough support volume, stack, and biggest post-purchase bottleneck. BuyerCare will route the request into the pilot queue.