Ticket-tag proof

Prove the first CX automation lane before giving production access.

BuyerCare AI turns anonymized ticket tags into a workflow scorecard: likely monthly value, safe draft candidates, held exceptions, and the cleanest Growth or Scale pilot path.

Sample scorecard Draft-first proof
order_status Auto-send candidate verified tracking only
return_request Draft lane policy-window check
refund_request Human review money decision held
Modeled value $18.6k/mo Growth pilot recommended
AccessNone

Run the first proof from anonymized tags, topics, macros, or sample counts.

Keep outPII

Exclude names, full emails, addresses, passwords, API keys, and raw customer records.

Best sample30d

A recent support window gives the cleanest first workflow recommendation.

OutcomeScope

The result identifies the first lane to validate before checkout or production access.

Input

What the buyer can safely share.

  • Ticket tagsIntent, topic, macro, channel, status, and escalation labels from a recent support window.
  • Volume contextMonthly orders, monthly tickets, average order value, and the support stack.
  • Policy linksPublic return, exchange, shipping, warranty, subscription, and refund rules.

Output

What BuyerCare returns.

  • Workflow recommendationWhich lane should start first: WISMO, returns, exchanges, subscription, warranty, or policy answers.
  • Risk lanesWhich tags can draft, which can auto-send later, and which must stay human-reviewed.
  • Commercial pathWhether the account should move to Growth, Scale, validation follow-up, or a lighter audit.

Export help

Need the safe export path before you can paste tags?

Share the support stack and rough volume. BuyerCare will reply with the exact anonymized ticket-tag prep path and the first workflow to validate.

Validate

Submit anonymized ticket tags.

Use a CSV with a header row and a tag, topic, category, subject, body, macro, or intent column. Need help preparing it? Use the ticket-tag export guide. Not ready to paste an export yet? Run the sample proof first; it uses synthetic ecommerce support tags and does not create a lead.

Result

Workflow recommendation

Submit an anonymized sample to see the recommended workflow, value model, and human-review lanes.