Privacy

How BuyerCare AI handles business and support data.

BuyerCare AI is built for ecommerce support operations. The product may process business contact details, support tickets, order context, policy documents, and operational analytics when a customer connects their systems.

Website inquiries

If you submit an audit request, BuyerCare AI stores the details you provide so we can follow up and prepare the requested analysis.

Website measurement and ads

BuyerCare AI records first-party site events such as page views, form submissions, checkout clicks, landing pages, referrers, and campaign parameters so we can understand which acquisition channels create qualified conversations.

When enabled, BuyerCare AI may load the Google tag for advertising measurement and remarketing. The tag may use cookies or similar identifiers to measure ad performance and build remarketing audiences. BuyerCare AI does not send support ticket content, payment card data, or connected-store production data through advertising tags.

The site does not load advertising measurement when a browser sends Global Privacy Control or Do Not Track signals. You can also opt out in this browser by setting localStorage.buyercare_ads_opt_out = "1".

Customer data

Production integrations should use scoped access, least-privilege API tokens, and written data-processing terms before live customer data is connected.

AI guardrails

The product is designed to cite order and policy evidence, avoid inventing facts, and escalate sensitive cases such as refunds, chargebacks, legal threats, and high-value orders.

Contact

Email sales@buyercareai.com for privacy or data-processing questions.